Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat Jun 2020 Terkini

Information of Jawatan Kosong

Title of Jawatan Kosong : Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat
Company / Majikan Name : No Company
Placement : No City
Date : ---> EXPIRED JOB, No Longer Accepting Job Application !
Expired : Yes

Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 . Good Afternoon for loyal visitors who are need job. Hopefully not despair give to find a job that suit with qualifications your needed. Indeed once in a while find a job that corresponding is hard in this year. On this occasion, the admin will give information Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 . Here information more detail about Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 .

Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020

Here is conditions job description that you must meet to fill Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 which opened end of this month:

Job Summary:

Handles Email/Webchat enquiries and complaints regarding all activities in insurance(Vitality) operation process.


Key Responsibilities

  • To be the first point of contact for members, end users, clients, service providers and colleagues. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
  • Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided.
  • Demonstrate an understanding of all members’ operations and ability to apply in live case management. Ensure all customer interactions are captured and logged in CRM system accurately.
  • Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures.
  • Take ownership and manage cases with a view to moving them forward in the best interests of the member and client
  • Ensure all emails and webchats are answered promptly, appropriately and courteously & within SLA
  • Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
  • To complete all calls assigned, handle other assignments and/or ad hoc projects as and when required. To manage an allocated load of cases within the working hours and ensure that it is communicated appropriately and efficiently
  • Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
  • Carry out any other reasonable duties as requested by the manager.
  • Provide cross support team to other functions whenever necessary.

Job Requirements:

  • Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any fields with minimum 3 years working experience in a call centres.
  • Basic insurance knowledge would be definitely an advantage.
  • Customer-orientated with good interpersonal and communication skills.
  • Strong and proven problem solving skills.
  • Service-oriented and positive mindset
  • Proficient in both spoken and written English and Chinese including Mandarin

Only registries that meet to conditions above of that will be called upon to perform further tests. For that, if you are interested and meet the participants Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 above, please submit your application before vacancies closed.

Thus info Jawatan Kosong Contact Centre Advisor HK Vitality Email and Webchat 2020 that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not convenient with your interests, it never hurts to read information another job vacancies below. Finally, we say gratitude already visited this website, do not forget to share info this beneficial through facebook. Hope you will find a job and work hard!

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APOLOGIES....THE JOB IS NO LONGER AVAILABLE FOR APPLY !

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