Cyberjaya November 2019 Terkini AIA

Information of Jawatan Kosong

Title of Jawatan Kosong : Cyberjaya
Company / Majikan Name : AIA
Placement : Cyberjaya
Date : 13 days ago ---> OPEN !
Expired : No

Cyberjaya 2019 AIA. Good Afternoon for the my friends who are need job. Hopefully not despair give up to find a job that fit with specialties your needed. Indeed somewhile find a job that appropriate is convulated in this year. On this occasion, the admin will give info Cyberjaya 2019 AIA. Here information more detail about Cyberjaya 2019 AIA.

Cyberjaya 2019 AIA

Here is qualifications job description that you must meet to register Cyberjaya 2019 AIA which opened earlier of this month:

Job Summary:

Handles Email/Webchat enquiries and complaints regarding all activities in insurance(Vitality) operation process.

Key Responsibilities

  • To be the first point of contact for members, end users, clients, service providers and colleagues. Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
  • Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided.
  • Demonstrate an understanding of all members’ operations and ability to apply in live case management. Ensure all customer interactions are captured and logged in CRM system accurately.
  • Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures.
  • Take ownership and manage cases with a view to moving them forward in the best interests of the member and client
  • Ensure all emails and webchats are answered promptly, appropriately and courteously & within SLA
  • Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
  • To complete all calls assigned, handle other assignments and/or ad hoc projects as and when required. To manage an allocated load of cases within the working hours and ensure that it is communicated appropriately and efficiently
  • Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
  • Carry out any other reasonable duties as requested by the manager.
  • Provide cross support team to other functions whenever necessary.

Job Requirements:

  • Candidates must possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any fields with minimum 3 years working experience in a call centres.
  • Basic insurance knowledge would be definitely an advantage.
  • Customer-orientated with good interpersonal and communication skills.
  • Strong and proven problem solving skills.
  • Service-oriented and positive mindset
  • Proficient in both spoken and written English and Chinese including Mandarin

Only participants that satisfies to requirements above of that will be called upon to perform further tests. For that, if you are interested and meet the candidates Cyberjaya 2019 AIA above, please submit your application before closing date.

Thus info Cyberjaya 2019 AIA that we can inform. hopefully information job today help you all who are seeking employment. If the info above vacancy does not corresponding with your qualifications, it never hurts to read information another job vacancies below. Finally, we say gratitude already visited this website, do not forget to share information this beneficial through facebook dan twitter. Hope you will find a job and work hard!

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