Title of Jawatan Kosong : Cyberjaya Company / Majikan Name : AIA Placement : Cyberjaya Date : 9 days ago ---> OPEN ! Expired : No
Cyberjaya 2018 AIA. Good Morning for buddies who are hunting job. Hopefully not despair give up to find a job that corresponding with interest your needed. Indeed once in a while find a job that fit is laborious in this year. On this occasion, the admin will give news Cyberjaya 2018 AIA. Here information more detail about Cyberjaya 2018 AIA.
Cyberjaya 2018 AIA
Here is qualifications job description that you must meet to meet Cyberjaya 2018 AIA which opened earlier of this month:
Assist Manager in leading Support team to deliver SLAs for all admin related tasks in HKUNI
To execute the department strategic planning and leadership to team members to ensure department continuously deliver the agreed SLA in terms of turnaround time and quality.
To lead and coach the team members to review and improve work processes from time to time to improve the section efficiency and effectiveness.
To assist manager to review the Underwriting Support section resources to ensure section has sufficient resources to deliver the agreed SLA.
Regularly review the Active Operation Management reports to identify outliners in the team and lead the team to address these outliners.
To assist the manager to actively monitor the staff productivity and quality performance and take actions to strive for continuous improvement.
To build a team to centralize the reporting of all IT related issues, department management reporting and supports needed for the wellfair of the entire department
Staff Development and Engagement (40%)
To ensure training is scheduled for all staff members according to their needs, both soft skill training and technical training.
To establish a structure coaching schedule and monitoring methodology to ensure effective cconversation with their team members.
To motivate the team members to cultivate Gallup Q12 quyestion as part opf the working culture in the department.
To monitor and ensure all agreed Gallup Impact Plans are being executed and thereafter to evaluate and modifiy to ensure the impact plans are effective, timely and relevant.
Customer Services (5%)
Ensure staff response promptly to enquiries from all sources
Cultivate the mindset of putting customers in mind durng processing to eliminate potential inconveniences to the customers (both the intermediaries and the policy holders).
Ensure all complaints are being monitored and action plans are implemented to avoid recurrences.
Ad-Hoc Task (5%)
Performs other responsibilities and duties assigned by superior in order to meet the operational requirements.
Shows keenness to develop technical competency by extending underwriting scope or limits
Perform other responsibilities and duties periodically assigned by supervisor / manager in order to meet business requirements
Candidate must possess at least a Degree graduate in Business Administration, Management, Economics, Insurance. Fresh graduate are encouraged to apply.
At least 2 years of working experience in the related field is required for Diploma graduate in any field.
Prior working experience in Group Insurance operation and LOMA holder will be an added advantage.
Must be willing to work long hours, weekends and public holidays if required.
Articulate and proficient in written and spoken English.
Proficient in Microsoft Office.
Only candidates that satisfies to conditions above of that will be called upon to perform debriefing. For that, if you are interested and meet the applicants Cyberjaya 2018 AIA above, please submit your application before job expired.
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