Jawatan Kosong IT Service Desk Analyst Julai 2020 Terkini

Information of Jawatan Kosong

Title of Jawatan Kosong : Jawatan Kosong IT Service Desk Analyst
Company / Majikan Name : No Company
Placement : No City
Date : ---> EXPIRED JOB, No Longer Accepting Job Application !
Expired : Yes

Jawatan Kosong IT Service Desk Analyst 2020 . Good Morning for loyal visitors who are hunting job. Hopefully not despair stop to find a job that suit with specialties your needed. Indeed occasionally find a job that corresponding is complicated in this year. On this occasion, the admin will give information Jawatan Kosong IT Service Desk Analyst 2020 . Here news more detail about Jawatan Kosong IT Service Desk Analyst 2020 .

Jawatan Kosong IT Service Desk Analyst 2020

Here is requirements job description that you must meet to submit Jawatan Kosong IT Service Desk Analyst 2020 which opened earlier of this month:

    IT Service Desk Analyst

    As “IT Service Desk Analyst” you are responsible for providing first level support for incidents and requests for End Users on Windows, Google and Apple environments using a variety of Software and Business Applications. The range of support includes issues and assistance in Software package installation and configuration on a variety of types of Hardware (e.g. laptops, desktops, tablets, smart devices, printers, network infrastructure, etc.) up to application business support. is a highly innovative company and the IT provides well advanced Technology platforms. You retain considerable IT knowledge and will be invited to actively share knowledge in different ways. Your key responsibilities will be:

    • Providing first level support for software and hardware incidents and service requests for Apple, Windows and Google environments via multiple channels (e.g. by telephone, email, chat, self-service portal, ticketing application, etc.)
    • Learning and sharing knowledge in different forms, from contributing with articles in the Knowledge Database up to delivering trainings or facilitating forums
    • Giving your best to represent the End Users’ needs and issues, escalate situations as required
    • Keeping them informed on the status of their request and guiding for their best satisfaction and productivity
    • Working at least 20% on the morning or night shift for follow the sun model


    You have a University education, preferably in IT or a related discipline and you are fluent in Mandarin and one of the languages of English, Japanese, Korea, Thai, Vietnamese, Bahasa Indonesian. You bring at least 1-3 years of broad-ranging experience in a call center-, help desk- or IT desk-side support – environment. Preferably you have an ITIL v4 Foundation Course certificate or similar. Furthermore you bring the following skills and competences:

    • You have experience with Apple and Microsoft operating systems and devices, Google suite, Microsoft Office products, SAP, Sharepoint, corporate wired/wireless networks and video conferencing systems and at least one ticket tool (e.g ServiceNow)
    • You have excellent troubleshooting, task prioritizing and problem solving skills
    • You have outstanding customer service, communication and interpersonal skills
    • You are highly accountable, agile, and results oriented.
    • Fresh graduate with relevant IT knowledge are welcome to apply.

    is an equal opportunity employer. Malaysia

  • Who we are At , 91,700 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Diagnostics is committed to create a great place to work for its employees and in 2015 we have been accredited as Regional Best Employer Asia Pacific by Aon Hewitt. Individual Best Employer Awards were awarded in Singapore, Korea, China and India.
    is an equal opportunity employer.

Only candidates that meet to qualifications above of that will be called upon to perform the next test. For that, if you are interested and meet the applicants Jawatan Kosong IT Service Desk Analyst 2020 above, please submit your application before expired vacancies.

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