Kuala Lumpur Oktober 2019 Terkini Marriott International, Inc
Information of Jawatan Kosong
Title of Jawatan Kosong : Kuala Lumpur Company / Majikan Name : Marriott International Inc Placement : Kuala Lumpur Date : 30+ days ago ---> OPEN ! Expired : No
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Kuala Lumpur 2019 Marriott International Inc
Here is qualifications job description that you must meet to register Kuala Lumpur 2019 Marriott International Inc which opened end of this month:
Posting Date Sep 11, 2019
Job Number 19120211
Job Category Loss Prevention & Security
Location The Ritz-CarltonResKualaLumpur, Henry Butcher Malaysia Sdn. Bhd. Box #313,, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP
Brand The Ritz-Carlton
Position Type Management
Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
Education and Experience
High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
CORE WORK ACTIVITIES
Managing Security/Loss Prevention Operations
Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
Comply with applicable laws and safety regulations.
Follow proper key control guidelines in loss prevention and in the property.
Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
Follow Duty of Care process for the protection of guests and employees.
Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Implements action plans to monitor and control risk.
Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
Oversees and guides the efforts of the Accident Prevention Committee.
Oversees first aid program for guests and employees.
Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
Encourages and builds mutual trust, respect, and cooperation among team members.
Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Serves as a role model to demonstrate appropriate behaviors.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Ensuring Exceptional Customer Service
Meet quality standards and customer expectations on a daily basis.
Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
Provides services that are above and beyond for customer satisfaction and retention.
Analyzes information and evaluating results to choose the best solution and solve problems.
Develops liaison with local law enforcement and emergency services.
Informs and/or updates the executives and peers on relevant information in a timely manner.
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Only applicants that satisfies to terms above of that will be called upon to perform debriefing. For that, if you are interested and meet the candidates Kuala Lumpur 2019 Marriott International Inc above, please submit your application before job expired.
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